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Care Advisor
helps with 

  • Benefits advice and filling in benefits forms – Attendance Allowance, Personal Independence Payment (PIP), Carers Allowance, Work Capability Assessments, Universal Credit, Council tax exemption. Also helping with Mandatory Reconsiderations (appeals process when benefits are refused).

  • Blue Badges – applying online for patients.

  • Basic equipment ordering – toilet frames, commodes, raised toilet seats, grab rails.

  • Social Care advice and referrals, advice on funding care, advice on sourcing care.

  • Information and support for carers, helping with forms and accessing support such as respite.

  • Dementia -Mini memory tests (just the initial paper test, not the medical follow up required).

  • Meal Delivery advice

  • Referrals and signposting to other agencies e.g. housing support, Telecare, Alzheimer's Society, Tendring Community Transport.

Our care advisor can do home visits, advise over the phone, or meet with you in the surgery. 

Make contact using the NCMG Easy Access app that is available on both Android and Apple.